With the projected increase in new patients due to healthcare reform, combined with having to manage tight budgets and even tighter resources, it's important for providers to get paid faster and reduce their rate of uncompensated care.

IVANS is helping providers do that through its LIME Health Information exchange platform, which connects with more than 4,000 payers for checking patient eligibility, processing claims and tracking payments.

LIME has a user-friendly interface, says Judy Younger, president of ResCare Software LLC. Customers use the portal to send, receive and report on Medicare Parts A and B, Medicaid and commercial claims. 

“We love using LIME as the single point for our customers' entire claims workflow," she said. "Prior to IVANS, we would spend 20 to 30 minutes sending files and now it takes just a couple of minutes. As a result, our customers get paid faster, and they are able to spend more time with their patients and less on paperwork. Simply put, it simplifies the administrative workflow while enhancing the cash flow.”     

Used by half a million healthcare organizations nationwide, IVANS LIME® portal supports the entire Medicare, Medicaid and Commercial claims workflow, helping providers save time, increase efficiency and uncover new revenue streams. IVANS LIME HIE platform is built on a secure, HIPAA-compliant network infrastructure approved by the Centers for Medicare and Medicaid Services (CMS). The LIME portal transports the claim data directly to CMS for Medicare claims, virtually all Medicaid states and thousands of commercial payers. There is no third-party or middle-man to hold up claims processing – the provider never loses control of the data. And, because the data is run across a private network, all traffic is secure across the network at all times.

Using over 15 years industry experience and proven technology, IVANS LIME works with virtually any practice management system, electronic health records software and provider workflows, and offers the industry's widest range of networking connectivity. Providers can connect in as little as 24 hours, making it easy to conduct both interactive and batch claims transactions, including real-time Medicare eligibility verification, claim submission, claim status requests, confirmation reports and electronic remittance advice (ERA). In addition to submitting primary and secondary health claims, providers can leverage IVANS AuditDocs™ via LIME to submit documentation electronically for Medicare audits, and IVANS eFormManager™ to facilitate Face-to-Face Encounter Requirements mandates and Form 485 requirements (also known as the Home Health Certification Plan of Care).

Three years ago, we launched IVANS LIME portal as a high-touch, high-service solution that helped providers manage their businesses more easily while maintaining its cost effectiveness. Our strategy was successful because we listened to our customers and delivered practical solutions that addressed complex healthcare issues and requirements. Now, with thousands of commercial, Medicare and Medicaid payers accessible via IVANS LIME, we have expanded our vision of helping providers solve real healthcare problems through one, secure national health information exchange platform.

Michael Schramm is the IVANS president of healthcare services.